Terms of Service
Last updated: September 13, 2025
Service Provider Information
Business Address
AgileCore Training Solutions
Japan, 〒100-0005 Tokyo, Chiyoda City, Marunouchi, 3 Chome−4−1 Kokusai Building, 新
Contact Information
Phone: +81 3-6281-4875
Business Hours: Monday-Friday, 9:00-18:00 JST
Support Response Time: Within 24 hours
Agreement Scope and Purpose
These Terms of Service constitute a legally binding agreement between you and AgileCore Training Solutions regarding your use of our website, training courses, consultation services, and related educational materials. By accessing our services, you agree to be bound by these terms.
Our terms are designed to ensure a professional learning environment while protecting the rights and interests of all participants. We encourage you to read these terms carefully before engaging with our services.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Service Usage Terms
Acceptable Use Policy
Permitted Uses
- Accessing training materials for educational purposes
- Participating in course discussions and activities
- Using resources for professional development
- Sharing knowledge with course participants
- Providing constructive feedback
- Engaging in certification programs
Prohibited Activities
- Sharing login credentials or course materials
- Recording or redistributing proprietary content
- Engaging in disruptive or unprofessional behavior
- Using automated systems to access content
- Attempting to circumvent access restrictions
- Commercial use without written permission
Service Access Requirements
To access our services, you must meet the following requirements:
- Be at least 18 years of age or have parental consent
- Provide accurate registration information
- Maintain the confidentiality of your account credentials
- Have reliable internet access for online components
- Agree to participate professionally and respectfully
Fair Usage Guidelines
Our services are designed for individual professional development. We monitor usage to ensure fair access for all participants. Excessive or inappropriate use may result in account restrictions or termination.
Fair Use Definition: Usage that aligns with the educational purpose of our services and does not negatively impact other users' experience.
Account and Access Management
Account Creation Requirements
- Personal Information: Provide accurate name, email address, and professional details
- Verification Process: Complete email verification and identity confirmation as required
- Payment Information: Submit valid payment details for course enrollment
- Professional Background: Accurately represent your experience level and learning objectives
- Agreement Acceptance: Acknowledge and accept all terms, policies, and course requirements
Account Security Responsibilities
Your Responsibilities
- Maintain secure passwords and login credentials
- Notify us immediately of any unauthorized access
- Keep your contact information current
- Log out from shared or public devices
- Monitor your account for suspicious activity
Our Responsibilities
- Implement industry-standard security measures
- Protect your personal information from unauthorized access
- Provide secure access to course materials
- Monitor for and respond to security incidents
- Regular security updates and system maintenance
Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these terms or disrupt the learning environment. In such cases, we will make reasonable efforts to notify you and provide an opportunity to address the issue.
Immediate Termination Grounds
- Sharing copyrighted materials without authorization
- Harassment or discriminatory behavior toward other participants
- Fraudulent payment or identity information
- Repeated violations after warnings
Multiple Account Policies
Users are generally limited to one account per person. Multiple accounts may be permitted for legitimate business purposes with prior approval. Corporate accounts for team training are available upon request with appropriate verification.
Service Availability and Limitations
Service Uptime and Maintenance
We strive to maintain continuous service availability, but cannot guarantee 100% uptime due to maintenance requirements, technical issues, or circumstances beyond our control.
Feature Availability
Course features and content availability may vary based on your enrollment level, geographic location, and the specific program you've selected. Some advanced features may require additional certification or payment.
- Basic course content available 24/7 after enrollment
- Live sessions scheduled according to program calendar
- Interactive features require active internet connection
- Mobile access available through responsive web design
- Download options limited to specific materials as permitted
Geographic Restrictions
Our services are primarily designed for the Japanese market and may not be available in all countries due to legal, regulatory, or technical limitations. We make reasonable efforts to accommodate international participants where possible.
International Access: Contact us if you're located outside Japan and interested in our programs.
Service Modifications and Updates
We continuously improve our services and may modify features, content, or functionality at any time. We will provide reasonable notice for significant changes that affect your user experience or access to purchased content.
- Course content updates to reflect industry best practices
- Platform improvements for enhanced user experience
- New features and capabilities added regularly
- Legacy content maintained for reasonable periods
- Migration assistance provided when necessary
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any specific provision, our team is here to help.